Level 3 Certificate- Practical Care Coordination

Level 3 Certificate- Practical Care Coordination

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Level 3 Certificate- Practical Care Coordination

Introducing the treatment coordination role into dental teams is a logical and effective way to maintain a patient- centred practice culture.  Over the past 10 years an increasing number of practices have developed this role.

Unit 1- Role and Skills of the Treatment Coordinator

  •  The role of dental treatment coordinator
  • Qualities and skills for treatment coordination
  • Communication skills
  • Scope of practice issues

 Unit 2- Marketing and Customer Care Skills for Care Coordination             

  •  Marketing skills for dental procedures
  • Recognising patients individual information needs
  • Optimising  benefit from care coordination   services
  • Aspects on informed and continued consent

 Unit 3 Developing and Applying Care Coordination Systems

  • Information Governance and confidentiality
  • Mental capacity and safeguarding
  • Financial contracts
  • The appointment book

 Unit 4- Ongoing Care Coordination Programme Development

  • Record keeping
  • Audit and Significant Event Analysis
  • Involving Patients and Colleagues in Developing Care Services
  • The Importance of Gathering Qualitative and Summative Feedback

Level 3 Certificate- Practical Care Coordination

The minimum age requirement for this course is 18 years.

Students must have:

  • GDC registration.

  • They must have written confirmation from a supervising principle that they take responsibility for overseeing the students training in the workplace.

  • Be self-motivated.

  • Excellent level of English. You must be able to read, write and understand English fluently. Students may be asked to sit an entry test. The results of this will determine your progression through the course


You will need a computer with internet access to study this course as the study material and activities are accessible via a web browser.

We recommend the following:

  • Windows desktop or laptop running Windows 7 or later

  • Macintosh desktop or laptop running OSX 10.7 or later

  • modern Linux desktop or laptop

A netbook or tablet or any other device that supports one of the browsers below

We recommend a minimum 1 Mbps internet connection

  • Internet Explorer 9 and above

  • Apple Safari 7 and above

  • Google Chrome 31 and above

  • Mozilla Firefox 31 and above

Level 3 Certificate- Practical Care Coordination

Distance learners can join a rolling course at any time

Level 3 Certificate- Practical Care Coordination


You will have a tutor allocated to you who will help you with the study material and mark and comment on your written work. You can ask your tutor for help and guidance.

Learning will take place across a blend of media.


You will be expected to submit your work online through our dedicated student learning hub .

Assessment is an essential part of this course learning and you are expected to meet all agreed course deadlines.

Course materials are available to cover the essential aspects for this course. Independent research is essential to optimise your understanding and learning.

Level 3 Certificate- Practical Care Coordination

Level 3 Certificate- Practical Care Coordination


£100.00 (payable on booking)

Level 3 Certificate- Practical Care Coordination without workshops Course Fee: £1000.00

Deposit of £100.00 payable on booking.

Remaining course fee payable thereafter.


All course material and learning days are included if relevant.


Functional skills test tuition if required.

If workshops are preferred learning option, learners will need to attend five six-hour one to one or group workshops offered at our Wimpole Street Training Centre. This will incur an additional cost.


A non-refundable deposit will secure your course place.

For the remainder of the course fee payment will be due in full

Finance is available for individuals or dental practices looking to fund our  courses.

 CMF (Corporate & Medical Finance) have been established since 2001 and are one the leading professional funding and asset finance brokers in the UK. – www.cmf-ltd.co.uk

CMF can offer unsecured personal loans for anything from £1,000 upwards for terms ranging between 6 months and 5 years as a term. Typically the rate of interest on these loans is 7.8% flat per annum representative but this is strictly subject to full underwriting and status. CMF do not charge any upfront fees and Andrew Bullock, a senior consultant would deal personality with your account to from start to finish.

To enquire or apply please contact Andrew Bullock Senior Consultant of CMF on 01928 739712   Email [email protected] 

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